Effective Date: May 8, 2025

At Deway Speech and Hearcare Services Limited – RC1229625, your privacy is very important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website dewayspeechhearcare.com

1. Information We Collect

We may collect the following types of personal information:

  • Name, email address, and phone number (via contact or booking forms)
  • Appointment preferences and service interests
  • Health-related information voluntarily submitted via booking or contact forms
  • IP address, browser type, and device information (automatically collected)
  • Cookies and usage data (for improving website performance)

2. How We Use Your Information

We use your personal data for:

  • Scheduling and managing appointments
  • Responding to inquiries
  • Sending confirmations or important updates
  • Improving our services and website exexperience
  • Legal or regulatory compliance, if necessary

We do not sell or rent your information to any third parties.

3. Appointment & Health Information

Any health-related information you submit (e.g., reason for visit, therapy needs) is kept strictly confidential and is only used to provide relevant services. All communications comply with applicable privacy and data protection standards, such as HIPAA (if applicable in your region).

4. Use of Cookies

Our website may use cookies to:

  • Enhance user experience
  • Track anonymous usage data via Google Analytics or similar tools
  • Remember language or accessibility preferences

You can control cookies through your browser settings.

5. Third-Party Services

We may use trusted third-party plugins or tools (e.g., Amelia, Tawk.to, Google Maps) that collect or process limited data to operate our website efficiently. These services are governed by their own privacy policies.

6. Data Security

We implement security measures to protect your information. However, please note that no online transmission or storage method is 100% secure.

7. Your Rights

Depending on your location, you may have rights to:

  • Access the data we hold about you
  • Request correction or deletion
  • Withdraw consent at any time

To exercise any of these rights, please reach to us via our Contact Us page. 

8. Children’s Privacy

Our services are intended for patients of all ages, but we only collect personal data from minors with parental or guardian consent, when necessary.

9. Changes to This Privacy Policy

We reserve the right to update this policy. Any changes will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Deway Speech and Hearcare Services Limited – RC1229625 

Salvation Avenue, Wakajaye Street Ibadan, Oyo State, Nigeria

info@dewayspeechhearcare.com 

+2348056636690